Custom Made / Bespoke Orthotics (insoles) inc. 30 min Video Chat (UK ONLY)
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FREE SHIPPING TO UK ORDERS AND TO USA ON ORDERS OVER £100.
Custom Made Orthotics (insoles) made here in the UK by experienced Insole Technicians
Made specifically to your foot profile and needs
To help with foot, knee, hip or back pain
For those who have been unable to find suitable 'off the shelf insoles' or who are unable to visit a clinic
Suitable for all age groups above the age of 14
A 30 minute video appointment is included to talk through you requirements - simply purchase the product and you will be contacted regarding your availability for a video appointment
The custom made orthotics (insoles) are likely to include the latest shock absorbing PX1® technology giving up to 89% more shock absorption* to help reduce the impact to your feet, knees and hips
The offer includes - 30 minute consultation, 1x foot impression box to be returned for Enertor to manufacture 1x pair custom made Insoles made to your feet specifications. All shipping to a UK address only
If you are a diabetic you should receive assistance via the NHS.
*per mm versus lead competitor
How the service works:
After ordering this product we will contact you regarding your availability for a 30 minute video appointment to discuss your needs. You will be asked what pain or injury you currently have, your activities and what shoes you are going to wear these insoles in. A foam impression box (see picture) will then be posted to you to take an impression of both your feet. The foam box is returned to Enertor UK Headquarters using a free shipping envelope that is provided. Your custom made orthotics will be manufactured using the latest technology, crafted and finished by experienced insole technicians . Your custom made insoles will be sent to you on a tracked Royal Mail service. Turn around time is around 2 weeks.
The bespoke insole service is intended to help people who have tried numerous off the shelf insoles with limited success or for those who like an insole to fit specific footwear (eg wide width, narrow width, space issues, construction boots, business shoes including high heels) or for specific sporting footwear (eg running, football or rugby) - please specify the footwear you are intending to use them for. These insoles may help to lessen your condition and will help to provide every day comfort during your activities. The information you provided us with and the foam imprint box are used to create the 3D Custom/bespoke made insoles. We guarantee the shell only (the base) and will replace it if it breaks. We do, however, provide a modification service in select circumstances where the functionality of the insoles requires tweaking, within 2 months. The 3D Custom/bespoke made insoles are non-refundable or exchangeable.
We currently only deliver to the UK and the USA from our UK HQ. We process orders Monday to Friday (except on UK Bank/public holidays) from our UK Headquarters. You will be sent an Order confirmation email as soon as you have ordered with us and a Shipping email on the day your order ships. Please note it is your responsibility to ensure you have ordered the correctly and given us a full UK or US address. We are currently not able to send to BFPO or APO addresses. Please note there may be delays to the usual delivery times due to interruptions because of the Royal Mail Strikes, Covid 19 pandemic or other unforeseen circumstances.
FREE Standard/2nd Class Royal Mail on all orders (usually a 2-4 working day delivery service)
1st Class ‘signed for’ Royal Mail (usually a 2-3 working day delivery service) - £3.95
Royal Mail Guaranteed ‘Special’ Next Day delivery (order before 2.30pm, Mon-Fri, 1 working day) - £6.95
We ship to most of the USA using the courier DHL. This service usually takes 2-5 working days depending on the State you live in:
FREE DHL courier service on all orders over £100.
Orders under £100 – DHL courier charge of £25.00.
Great product! Very friendly knowledgeable team!
These personalised insoles have helped transform my training and performance. I’ve always needed prescription insoles for over-pronation but these are incredible, no more leg pains when running faster or further, able to train more frequently and without fear. Completed an 18 mile marathon training run this weekend without any problems during or any leg pain afterwards. I’m now recommending standard or personalised Enertor insoles to athletes that I coach and all runners. The effect is immediate and will prevent injuries.
EA Coach & Runner for Thetford AC
Superb! I previously suffered with small injuries and persistent blisters on my instep, and during my consultation the team listened and provided superb advice, and tailored my orthotics accordingly. The at home foot modelling kit is also very easy to use and return. The after care since i have received my orthotics has also been brilliant, with the team on hand to support and answer questions any time i needed. I couldn't be happier and would heartily recommend!
A great service. Superb video consultation and brilliant service. Couldn't speak highly enough. Well worth it.
Jose c f.
Amazing change for better
Excellent service, very useful video consultation and insole works a treat.
The whole process was very smooth and I was kept informed at every stage. The orthotics are very good quality I am only on day 4 of getting used to them but really hoping they will help me.
Ideal for lockdown, the video consultation to orthotic production process worked well. Thanks, Enertor. V happy with the outcomes.