General Info FAQ's – ENERTOR®

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General Info FAQ's

General Info

What is the difference between the Running and Walking insoles?

The design and features of the running and walking insoles are the same i.e. they both have cushioned arch support, shock absorption across the whole insole, a met dome feature and the walking insole has a slightly softer material formulation offering less energy deceleration and less energy return which is best suited for lower impact activities such as walking. For higher impact activities such as running or sports that require more energy return and energy deceleration, the running insole has a slightly firmer formulation that works best for this level of activity. If you are using insoles for running or any sporting activity , then please use the Running insoles. If you are only using the insoles for walking, hiking or standing then please use the walking insoles

How long will the Running/Walking insoles last?

How long a pair of insoles lasts depends on many factors eg daily use, gait, a person’s weight and conditions they are worn in. Usual insole life expectancy would be somewhere between 6-12+ months though higher mileage users are likely to need a new pair before this, possibly between 4-6 months. Often the insoles last longer than a pair of trainers, though most people do change their insoles when they buy new trainers. The insoles can be transferred between footwear though it may be easier to have multiple pairs to avoid transferring all the time! This will give you ongoing comfort and protection across all your footwear.

What are the signs my insoles need changing?

As long as the green underside material is intact and the top material fabric has not worn down to reveal the green underside the material, they are fine to continue using. Sometimes people notice the odd niggle re-appearing so this may indicate it is time to order a new pair.

Do the Enertor PX1 insoles really work?

At first glance you may think the insoles don't look supportive or feel 'bouncy' or look flimsy. The look is deceiving!

The combination of PX1 unique material and design has been specifically created for insoles and made in the UK. It has taken years to perfect. The support in the midfoot works for most arch heights (except very high and /or rigid arches) and with the protection the shock absorbing ability PX1 has, we hope you will join the many thousands of happy users. If you find you need further support or control, the insoles can be worn in supportive/controlled trainers to improve your needs further. Reviews with up to date feedback from recent users can be found in our shop section.

My insoles have become dirty/muddy - can I wash them?

Yes you can wash them but please only hand wash them in luke warm water using a mild detergent eg fairy washing up liquid (or equivalent) and a sponge. Please do not put them in the washing machine even on a hand wash/wool cycle. They should be left to air dry away from direct heat eg not on a radiator or sunlight.

What sort of foot profile do your insoles work for? Are there any foot types they aren't suitable for?

Both our walking and running insoles work for those with a low to normal arch height, those who mildly pronate, neutral runners and those who know they need or like arch support. They are not suitable for those with a high and/or rigid arch, those who supinate, those who have undergone bunion surgery or those who are diabetic with ulcerations. Please email to ask us whether we think our insoles might help you and we can advise further.

Should the insoles feel strange when I walk or run in them?

Yes, this is normal. Your feet need time to adapt to the insole so please wear them in gradually for the first 1-2 weeks. Ideally walking in them around the house for a few days before going on any long walks or runs in them. This allows your feet and lower limbs to adjust to any change in your gait.

How do you pronounce the name 'Enertor'?

Great question. It is pronounced in EN-ER-TOR